What is operations consulting?

Operations consulting helps businesses build systems and processes that allow them to scale efficiently. This includes workflow automation, SOP development, and process optimization.

Who does HowOps work with?

HowOps works primarily with solopreneurs and small business owners who are excellent at their craft but struggling with the backend operations of running a business.

Operations Strategy

You build the business. I build the machine behind it.

You're excellent at what you do. But the backend is eating you alive. I help solopreneurs and small teams build operational infrastructure that scales.

Schedule a Consultation → See how it works ↓

50+ Systems Built 10+ Years Ops Federal Background

Operations Audit Leadership Coaching Systems Implementation SOP Development Workflow Automation Process Design Team Scaling Operations Audit Leadership Coaching Systems Implementation SOP Development Workflow Automation Process Design Team Scaling

Most businesses don't fail because of a bad product. They fail because operations can't keep up with demand.

Leads slip through cracks. Client onboarding takes forever. You're doing admin work at midnight instead of growing the business. It doesn't have to be this way.

Sound Familiar?

The symptoms show up early.

01
Turning down clients because you're already maxed out. Not because you don't want the work.
02
Your "system" is sticky notes and memory. Things slip. You know it. You just don't have time to fix it.
03
Half your week is admin. Follow-ups. Invoices. Putting out fires instead of doing the work you're good at.
04
Can't hire because nothing is documented. How do you train someone when the process lives in your head?

How I Work

Three distinct engagements

Designed to meet you where you are and get you where you need to be.

⚙

Operations Audit

A deep dive into how your business actually runs. We identify where time and money are leaking, and build a roadmap to fix it. You get a complete operational assessment with prioritized recommendations.

★

Leadership Coaching

Shift from doing everything yourself to leading a business. Build the mindset and decision-making frameworks to delegate, scale, and step into the CEO role your business needs.

⚡

Systems Implementation

I don't hand you a PDF and wish you luck. We build your SOPs, automations, and workflows together. I stay until they're running and your team knows how to maintain them.

Glenn Windom II

Founder, WISE Financial Partners

2x Client Capacity

“

Working with HowOps transformed how I run my practice. Before, I was drowning in administrative tasks. Now my systems run themselves. I've doubled my client capacity without adding hours to my week.

The Research

The Numbers Don't Lie

These aren't opinions. They're patterns backed by data.

82%

of businesses fail due to cash flow problems

Most trace back to operational gaps: late invoices, slow follow-ups, manual processes.

78%

of leads choose the first responder

Speed wins. 48 hours to respond means losing to someone who took 48 minutes.

30%

of revenue lost to inefficiency

Rework, errors, duplicated effort. No systems means money on the table.

96%

plateau without documented processes

Only 4% break past $1M without systems. The ceiling isn't talent.

About

Andra Howard

A decade building operations where failure wasn't an option. Defense contracting. Federal law enforcement. Nonprofit leadership. I've designed systems for environments where "it slipped through" meant real consequences.

Now I bring that same rigor to entrepreneurs who are tired of winging it. You don't need a Fortune 500 budget. You need someone who knows how to build infrastructure that works for a team of one.

M.A. Organizational Communication Federal Operations Leadership 50+ Systems Built